Privacy Policy
Our Privacy Commitment
At Luminavorest, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
We believe in transparency and want you to understand exactly how your information is handled when you choose to work with us.
Information We Collect
We collect information that you provide directly to us and information automatically gathered through your use of our services:
- Contact details including name, email address, and phone number
- Financial information relevant to planning consultations
- Communication preferences and service usage data
- Technical information such as IP address and browser type
How We Use Your Information
We use the information we collect for several legitimate business purposes:
- Providing personalized financial planning consultations and services
- Communicating with you about your account and our services
- Improving our website functionality and user experience
- Complying with legal obligations and regulatory requirements
Legal Basis for Processing
We process your personal data based on the following legal foundations:
Primary Legal Basis: We process your data on the basis of consent and legitimate interest
How We Share Your Information
We may share your information in the following limited circumstances:
- With service providers who assist us in delivering our services
- When required by law or to comply with legal processes
- To protect our rights, property, or safety, or that of others
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
You have several rights regarding your personal information:
- Access to your personal data and how it's processed
- Correction of inaccurate or incomplete information
- Deletion of your personal data under certain circumstances
- Restriction or objection to certain processing activities
- Data portability where technically feasible and legally applicable
Cookies and Tracking
We use cookies and similar technologies to enhance your website experience and gather usage analytics.
For detailed information about our cookie practices, please review our separate Cookie Policy. Cookie Policy
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Retention periods vary based on the type of information and applicable legal requirements.
Children's Privacy
Our services are designed for adults and we do not knowingly collect personal information from children under 18 years of age. If we become aware that we have collected such information, we will take steps to delete it promptly.
Luminavorest financial planning logo: Luminavorest financial planning logo
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.
Contact Us About Privacy
If you have questions about this Privacy Policy or our data practices, please contact us using the information provided below.
Luminavorest
Level 40, Menara Maxis, Kuala Lumpur City Centre, 50088 Kuala Lumpur
Email: info@luminavorest.com
Phone: +60 3 2697 2888
Last Updated: August 17, 2025