Terms and Conditions
Agreement to Terms
Welcome to Luminavorest. These Terms and Conditions govern your use of our website and services. By accessing our website or using our services, you agree to be bound by these terms.
Please read these terms carefully before using our services. If you do not agree with any part of these terms, you should not use our website or services.
Definitions
For the purposes of these Terms and Conditions:
- "Service": refers to the financial planning consultation and subscription services provided by Luminavorest
- "User" or "Client": refers to any individual or entity accessing or using our services
- "Content": includes all information, materials, and resources available through our website and services
- "Agreement": refers to these Terms and Conditions and any related policies
Acceptable Use of Our Services
When using our services, you agree to:
- Provide accurate and complete information during consultations
- Use our services only for legitimate financial planning purposes
- Respect the intellectual property rights of our content and materials
- Maintain the confidentiality of any login credentials or account information
Your Responsibilities
As a user of our services, you are responsible for:
- Ensuring all information provided to us is accurate and up-to-date
- Making your own informed decisions based on our consultations
- Complying with all applicable laws and regulations in your jurisdiction
- Promptly notifying us of any changes to your contact information
Prohibited Activities
You may not use our services to:
- Engage in any illegal or fraudulent activities
- Share or distribute our proprietary content without permission
- Attempt to gain unauthorized access to our systems or data
- Use our services to harm, harass, or impersonate others
Intellectual Property Rights
All content, materials, trademarks, and intellectual property on our website and in our services remain the property of Luminavorest or our licensors.
You may not reproduce, distribute, or create derivative works from our content without explicit written permission.
Privacy and Data Protection
Your privacy is important to us. We collect and process your personal information in accordance with our Privacy Policy and applicable data protection laws.
Please review our Privacy Policy for detailed information about how we handle your personal data. Privacy Policy
Payment and Subscription Terms
Subscription fees are charged monthly at RM 1,045.00 including 6% SST. Payment is due at the beginning of each billing cycle.
Refunds are handled on a case-by-case basis and are not guaranteed for services already rendered.
All prices include applicable taxes. Payment processing fees may apply depending on your chosen payment method.
Limitation of Liability
To the fullest extent permitted by law, Luminavorest shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.
Our total liability to you for any claim shall not exceed the amount you paid for our services in the 12 months preceding the claim.
Indemnification
You agree to indemnify and hold harmless Luminavorest from any claims, damages, or expenses arising from your use of our services or violation of these terms.
Dispute Resolution
We encourage direct communication to resolve any disputes. For formal dispute resolution:
Arbitration
Disputes will be resolved through binding arbitration in accordance with Malaysian arbitration laws, with proceedings conducted in Kuala Lumpur.
EU Online Dispute Resolution
European clients may access the EU Online Dispute Resolution platform for alternative dispute resolution options.
ODR Platform: EU ODR Platform
Termination
Either party may terminate the service agreement with 30 days written notice. We reserve the right to terminate immediately for violation of these terms.
Upon termination, your access to services will cease, and any outstanding fees remain due and payable.
Changes to Terms
We reserve the right to modify these Terms and Conditions at any time with reasonable notice to users.
Continued use of our services after changes constitutes acceptance of the modified terms.
Governing Law
These Terms and Conditions are governed by the laws of Malaysia, and any disputes shall be subject to the exclusive jurisdiction of Malaysian courts.
Severability
If any provision of these terms is deemed invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Entire Agreement
These Terms and Conditions, together with our Privacy Policy and other referenced policies, constitute the entire agreement between you and Luminavorest regarding the use of our services.
Legal Contact Information
For questions about these Terms and Conditions, please contact our legal department using the contact information provided elsewhere on this website.
Luminavorest
Level 40, Menara Maxis, Kuala Lumpur City Centre, 50088 Kuala Lumpur
Email: info@luminavorest.com
Phone: +60 3 2697 2888
Effective Date: July 25, 2025
Last Updated: August 17, 2025